At what time can we check in?
Check in at any time, check out before 9am.

Which languages are spoken at reception?
Italian, English, French and Spanish

Is the price per room or per person?
Price is per room, per night. Breakfast and tax included in price.

Can we settle the bill on arrival?
Yes

Is breakfast included in the price?
Yes, continental buffet breakfast.

Is there a restaurant at the hotel?
No

Does the hotel have an elevator?
Yes, to all 3 floors.

Is parking or a garage available?
Yes 24hr private garage available. Must be pre-booked. Extra charge.

Do you have non-smoking rooms?
Yes.

Is there air-conditioning?
Yes, available in every room. No extra charge.

Do the rooms have satellite TV?
Yes.

Is there a telephone in the room?
Yes, and a modem can be connected to provide Internet access.

Is there an Internet connection in the hotel?
Yes 24hr availability at reception.

Do the rooms have a balcony?
No, only one room has a balcony. Some rooms have a rooftop view.

Is it noisy?
No, all the rooms are all soundproofed.

Where is the nearest airport and do you provide a shuttle service?
It's A.Vespucci Florence Airport, about 20 minutes by taxi from the hotel. No shuttle service provided.

Where is the nearest bus stop?
120m from the hotel at the train station.

Where is the nearest train station?
Santa Maria Novella train station, 120m from the hotel.

Where can we rent a car?
At Florence railway station or Pisa/Florence airport. Every major car rental; Hertz, Avis and Maggiore are in the street of Borgo Ognissanti in the centre of Florence.

Is there a swimming pool?
No.

Is there a fitness centre?
No.

Are pets welcome?
Yes.